One van. One person. The price before we start.

We do this over WhatsApp, in writing. You send me a photo of what needs moving and where it's going, and I send back a fixed price. Everything stays written down, so nothing gets lost in translation and you have the price on your phone before I turn up.

A single item across the city starts at €30. A room's worth of furniture and boxes is usually €100–160. A one or two bedroom flat runs €180–420 depending on floors, lift and volume. I quote the whole job, not an hourly rate that grows while you watch.

Me. Víctor. I take the call, I quote it, I drive the van, I carry the boxes and I answer afterwards if something is wrong. There is no dispatcher, no subcontractor and no crew you have never spoken to. That is the whole point of hiring one person instead of a platform.

Yes, and tell me before I quote. Stairs are the single biggest reason a moving price changes on the day. If I know the floor and whether there is a lift, the price I give you is the price you pay.

I am based in Usera, in the south of the city, and I work across all 21 districts of Madrid plus the surrounding towns — Getafe, Leganés, Móstoles, Alcorcón, Fuenlabrada. Anywhere further and I price the distance into the quote up front.

I carry public liability insurance. If you are moving something of unusual value — an instrument, art, a piece of specialist equipment — tell me first so we can agree cover for it before the day rather than argue about it after.